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Refund Policy

Last Updated: February 20th, 2025

Our Money Back Guarantee

We offer a straightforward refund policy to ensure you can try our services with confidence. The refund window is standardized to provide peace of mind regardless of your billing cycle.

Card Payments: 30 day money back guarantee.
Cryptocurrency Payments: 72 hour money back guarantee.

1. Eligible Services

The following services are covered within their respective timeframes:

  • Web Hosting Plans (Shared, Reseller, DMCA Ignored).
  • SSL Certificates (if not yet issued).
  • Software Licenses (purchased via card or crypto).

2. Non-Refundable Items

  • Domain transfers and renewals.
  • SSL certificates that have been issued and installed.
  • Services terminated due to violations of our Acceptable Use Policy.

Refund Requests

To request a refund, contact our support team at support@lucianhost.com or submit a ticket through your account dashboard.